Connection Options


Increasingly NZ homes have a range of connection options available based on either copper or fibre links. With WXC residential packages you get to choose the optimal access type that is available to your address.  At WXC we understand that your needs are unique, so we can help tailor the best service to suit your needs. Whether you are the power internet user, or simply check the odd email, we have the right connection option for you.

The method of connecting your home to WXC is governed by the access types available.  Increasingly many homes have a range of options available based on either copper or fibre links.

With WXC residential packages you get the fastest access type delivered that is available to your address at the same price.  

At WXC we think that you deserve the best connection possible and will talk your options through with you based on what's available and your specific needs. Pleasingly we don't differentiate our price regardless of the access type you select.


ADSL (Copper)

What is ADSL?

ADSL stands for Asymmetric Digital Subscriber Line. This has been the primary method of delivering broadband services over copper to New Zealand customers.

ADSL is the standard service offer, utilising the existing copper line to provide customers with an internet experience that is suitable for the average user.

ADSL availability?

Check Availability

ADSL is available across most of the country and while distance from local telephone exchange is a factor, coverage is widespread around NZ.

Please note there are still some local exchanges, generally in remote parts of the country that ADSL may not be available.  WXC can let you know availability when you call us.

How fast is ADSL?

ADSL runs at speeds of up to 20 Mbps download and 1 Mbps upload.  Speeds vary depending on distance from the exchange and local cabling standards.  In most cases these speeds will be sufficient for basic use but if you are dealing with large files and lots of data then we should talk about VDSL or Fibre.

VDSL (Copper)

What is VDSL?

VDSL stands for Very high bitrate Digital Subscriber Line. VDSL is the newer form of broadband internet that runs over your homes existing copper phone lines. VDSL allows users to access the internet at faster speeds than ADSL.

VDSL availability?

Check Availability

VDSL broadband is available to approximately 60% of existing Broadband users around NZ.  The defining factor is whether your local telephone cabinet has been upgraded to enable VDSL. Even if your local cabinet is VDSL capable, distance is still a factor. If your home is within 750 to 900 meters of the VDSL enabled local roadside cabinet then VDSL should work for you.  

How fast is VDSL?

VDSL is full line speed both ways, and is around 5x faster than ADSL for downloads, and approximately 10 x faster for uploads than ADSL.  VDSL can reach speeds of more than 50 Mbps downstream, and 10 Mbps upstream.  Currently VDSL users are experiencing speeds that are significantly faster than the entry level plan on the Ultra Fast Broadband (Fibre) network. 

Like ADSL, it is important to be aware that the upstream and downstream line speed may be limited by external factors including line quality, distance from the exchange and hardware quality.

UFB (Fibre)

What is UFB?

Ultra Fast Broadband is the name of the Government-led initiative aimed at improving nationwide broadband speeds and therefore advancing commerce and efficiency within NZ. This involves deploying fibre to the premise (FTTP) to 75% of homes and businesses around the country via four Local Fibre Companies (LFCs).

Optical fibre uses light instead of electricity to carry a signal, and unlike traditional copper cabling, it can support faster speeds over longer distances. Coupled with laser technology and state-of-the-art electronics, fibre optic cable can transmit and receive vast amounts of data at greater speed than traditional copper.

Fibre technology has many benefits for you and your household.  Optical fibre signal is reliable and consistent over longer distances than traditional cabling because the signals are transmitted by light instead of electricity. This means your phone calls and Internet services are less prone to deterioration and external environmental influences that can affect quality.  Because of its potential to offer very high bandwidth, fibre to the home will allow for a full range of communication and entertainment services, including video conferencing, IPTV and Video on Demand. The fibre connecting your home to the network means that when NZ broadcasters and content providers come on board with new services ready for delivery via IP Technology, your fibre-connected home will be ready to take advantage of these services without you having to change out your phones, computers and television.

Installing UFB requires deployment of a new fibre connection between the road and your house. For existing houses this can be achieved by a variety of means including trenching or direct drilling, and may cause disruption to drives, lawns and gardens. For new houses fibre access should form an integral part of your new home design. Regardless, your home will also require some new hardware and cabling.

UFB availability?

Check Availability

UFB is available across the country subject to the rollout plan in each area for each provider.  WXC will prequalify your address and advise if our fibre plans are available at the site.  If not available yet alternative technologies like VDSL can be installed until Fibre is available.

How fast is UFB?

Fibre plans have fixed speeds, unlike copper based plans the access does not vary depending on distance or local cabling quality as the fibre runs right into you premises. Fibre speeds can be as high as 1Gbps in both directions.  At this stage WXC have one UFB fibre plan which offers a maximum 30Mbps downstream / 10Mbps Upstream for Residential Fibre.

WXC is a big advocate of fibre and our bundled voice & internet packages have been used by more than 4000 families in over 80 subdivisions around the country over the past five years. We therefore know a bit about what does and doesn't work in the fibre world and for the uninitiated there are some fishhooks.

Click here to find out more about what we have learned and our position on UFB


  • If your property is on a shared driveway or a multi tenanted unit, consent must be gained from all property owners to perform any work in the shared space
  • If you have a monitored alarm at your address, changes may be required to convert your alarm system to be IP compatible. Please speak to one of our team to confirm 
  • As Fusion is a digital service, there may be changes required to your existing phone jacks